Benefits paperwork done right, so your family doesn't miss out
For busy working families navigating benefits applications. We handle the forms so you can focus on what matters.
Trusted by working families across New Jersey and Pennsylvania
End-to-end encryption
100% Confidential Processing
File-With-Confidence Guarantee*
What you get
More than just paperwork help - complete support from start to finish.
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Bilingual assistance
Clear explanations in English and Spanish.
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Personalized service
We work with you step-by-step to complete every form.
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Document support
Know exactly what you need before your appointment.
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Application tracking
We monitor your status and review any agency letters for free.
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Expert review
Every application is checked before submission.
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Transparent pricing
Affordable tiers based on your application complexity.
Why choose Files Assist™?
Complex paperwork shouldn't keep your family from the benefits you deserve.
Missed deadlines
Don't lose benefits because of incomplete forms or late submissions.
Confusing portals and PDFs
We translate government jargon into plain language you understand.
Time-consuming process
Let us handle the paperwork while you focus on your family and work.
Fear of costly mistakes
Every application is reviewed by a bilingual specialist before submission.
How it works
A simple process with expert support at every step.
Book a consultation
We'll identify the right program and documents for your family's needs.
Submit documents
Upload securely through our encrypted portal or drop them off in person.
We prepare everything
We complete your application with you, ensuring accuracy.
Track and follow up
We monitor your application status and guide you through next steps.
What our clients say
Real stories from families we've helped.
"Buenos dias. Doy gracias a Dios y a Yosari Castro por su ayuda para recibir mis Beneficios del unemployment. Su eficiencia dedicación y empatía hacen que las Soluciones a sus problemas se resuelvan con más rapidez. Gracias Yosari."
Ana Molina
Unemployment
"Gracias señorita Yosari Castro por tu empeño tu Responsabilidad y Amabilidad en lograr que pueda recibir mis Beneficios del unemployment."
Víctor Melo
Unemployment
"Estoy muy complacido con el trato y el resultado que obtuve através de la señorita yosary con la rapidez y eficiencia que realizó en mi renovación de recidencial permanente excelente trabajo y excelente servicio muchas gracias bendiciones."
Salvatore C
Green Card Renewal
"Puedo decir que Ms. Yosari hizo el proceso de la renovación de mi residencia rápido y sencillo. Días después de llevar la aplicación, recibí una carta por correo que me notificaba de mi cita en inmigración para renovar la residencia. La recomiendo a todo aquel que tenga que hacer la renovación, ella es muy amable y hace un muy buen trabajo! Satisfecha!!!"
Yoleiky C
Green Card Renewal
"I just want to say a big thank you to Yosari for helping me file for snap benefits. Being a first time mom and applying for help was very stressful for me and I had no idea where to begin. When I found out that she provides this help to all families I decided to give it a try, and let me tell you so worth it. She made the process so easy and simple for me. Everything happened so fast I didn't have to wait long. And took off a lot of the stress I was having so I can't thank her enough for not only helping me out but giving my son the help he needs with snap benefits."
Niomi Casillas
SNAP Benefits
"My experience has been excellent. Even though I consider myself tech-illiterate, she supported me with all of my tasks such as paying parking tickets, applying for unemployment, reviewing paperwork ect.. and made everything so much easier. She was incredibly helpful, and I truly don't know what I would do without Yosari."
Srinath Thoompally
Multiple Services
Meet our founder
Yosari Castro
Founder & Lead Specialist
My name is Yosari Castro, and helping families navigate important paperwork is more than just my job—it's my passion and my purpose. As a mother, student, and community-focused professional, I understand how overwhelming applications, government forms, and online systems can feel. Many of the people who reach out to me are stressed, unsure where to begin, or juggling family, work, and life all at once.
That's why I created Files Assist™—a service built on empathy, patience, and the belief that everyone deserves support they can trust. Over the years, I've had the honor of helping individuals and families secure the benefits and resources they need. Whether it's guiding someone through unemployment, removing the stress of applying for SNAP, or completing an immigration renewal quickly and correctly, I treat every case with care—as if it were my own family. I walk you through each step, explain everything clearly, and make sure each document is submitted properly the first time.
My goal is simple: To make your paperwork easier, faster, and stress-free. Every family deserves clarity. Every parent deserves support. And every person deserves someone they can rely on.
Thank you for trusting me.
Simple, transparent pricing
Choose the service level that matches your needs.
Quick Start Package
$35-$45
Fast approvals for everyday paperwork.
Programs included
- -Utility Aid
- -Weatherization Assistance
- -Birth Certificates
- -Immunization Records
- -Student Loan IDR
- -USCIS Account Setup
- -Urban League / Childcare
- -Notarization
+ more
Perfect for
Working parents who need accurate help with straightforward applications.
Complete Care Package
$60-$120
Comprehensive support for multi-step applications.
Programs included
- -SNAP / Food Stamps
- -CHIP
- -Medicaid
- -Medicare A/B
- -LIHEAP
- -TANF / Cash Assistance
- -Paid Family Leave
- -Worker's Compensation (initial)
- -Child Support Services
- -Resume Fix
- -Document Translation
+ more
Perfect for
Families juggling work and home who need expert guidance through detailed paperwork.
White Glove Service
$120-$200+
Full support for complex, high-stakes applications.
Programs included
- -Section 8 Pre-Applications
- -Public Housing
- -ERAP (complex)
- -Unemployment
- -SSI / SSDI
- -N-400 Citizenship
- -Green Card Renewal
- -Employment Authorization (I-765)
- -FAFSA
- -HESAA
- -DACA Renewal
+ more
Perfect for
Busy professionals and families facing complex applications that can't afford mistakes.
FREE Letter Review
We review all letters and emails about your application at no cost. If additional paperwork needs to be submitted (beyond the original scope), it's just $15.
Questions? We've Got Answers
Everything you need to know before booking
Do you really only work with working families?
We work with anyone, but we specialize in helping busy working families who don't have time to figure out confusing forms. Whether you're juggling work and kids or just need expert help, we're here for you.
What if I don't have all my documents?
That's completely normal! We give you a personalized checklist before your consultation so you know exactly what to bring. No surprises, no wasted time.
How fast can you process my application?
Most applications are reviewed within 24-48 hours. If you have an urgent deadline, let us know during booking—we'll prioritize your case.
What happens if something goes wrong?
That's our File-With-Confidence Guarantee*. If we miss a deadline, forget a document, or submit incomplete forms—we'll either work for free until it's done right, or refund your money. All the risk is on us, not your family.
What if the agency requests more information after we submit?
We'll review any letters or requests from the agency for free to help you understand what they need. If they're requesting additional documents or changes beyond the original application scope (and it's not an error on our side), there's a $15 follow-up fee to submit the additional paperwork. If it's our mistake, we fix it at no cost—guaranteed.
Can you help if I only speak Spanish?
Absolutely. All our specialists are fully bilingual. We explain everything in the language you're most comfortable with—English or Spanish.
What programs do you NOT help with?
We handle almost all government applications and paperwork—benefits, immigration, housing, healthcare, financial aid, and more. If we can't help with something specific, we'll tell you upfront during your free consultation—and refer you to someone who can.
We Get It
Paperwork Shouldn't Keep Your Family Struggling
You work hard. Your family deserves every benefit available. Let us handle the confusing forms while you focus on what matters.
We guarantee quality work. If we miss a deadline, forget a document, or submit an incomplete form—we'll correct it at no additional cost.