Accessibility Statement
Last Updated: January 2025
Files Assist™ is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone.
Our Commitment
We strive to meet WCAG 2.1 Level AA standards and ensure our website and services are accessible to all users, including those using assistive technologies.
Accessible Features
Our website includes keyboard navigation support, screen reader compatibility, clear visual contrast, readable fonts, and responsive design for mobile devices. All content is available in both English and Spanish.
Alternative Formats
If you need documents or information in an alternative format, please contact us. We offer in-person consultations, phone support, and can provide materials in accessible formats upon request.
Assistive Services
We provide bilingual support (English/Spanish) to ensure language is never a barrier. Our team is trained to assist clients with various needs and can accommodate screen sharing, verbal guidance, or in-person document review.
Feedback
We welcome feedback on the accessibility of our services. If you encounter any barriers or have suggestions for improvement, please contact us at yosaricastro@filesasssit.com or (201) 575-4053.
Third-Party Content
Some features on our site (such as Calendly scheduling) are provided by third-party services. We work with vendors who prioritize accessibility, but if you experience issues, please contact us for alternative booking methods.
We are continually improving. If you need assistance accessing any content or services, we're here to help. Contact us at yosaricastro@filesasssit.com or (201) 575-4053.